Top tips for exam candidates and course delegates

Maxinity provides the software through which you sit your exams (Maxexam) or book courses (Maxcourse).

This means that we are not directly involved in the organisation of those exams/courses ourselves.

We have tried to answer some of the questions we get asked most frequently below. However, if we have not covered your specific question then please contact your exam or course provider directly.

Exam Candidate FAQs

You should contact your examining organisation.

Not all devices and operating systems can run Maxexam. Click here to find out if your system meets the requirements. If not, please contact your examining organisation directly.

You will need to download the Maxexam Exam app. You may have received an email from your exam provider with details. If so, please follow the instructions included.

If you haven’t received an email, please navigate to the ‘Exam login’ page in your exam provider’s Maxexam site and login using your Exam ID. If you have further questions on this, please contact your examining organisation directly.

Many exam providers will offer a practice exam so that you can check your device is compatible and that you know how to use the software. If your provider does offer this service, then you should have received an email with your practice exam login details. You can login to the Maxexam Exam app to sit this exam.
This will depend on your exam provider. Either you will be sent an email with the results, or you may be asked to login to your exam provider’s Maxexam site. In this case, you can navigate to ‘My exams’ and see results of any exams you have sat on Maxexam.
Please contact your current course provider.
Please contact your current course provider.

Course delegate FAQs

All upcoming courses should be listed on your course provider’s Maxcourse website. You can find a list of all potentially relevant courses under ‘Course list’ where courses can be filtered by location, subject and the date of the course.

There is also a useful area called ‘Courses of interest’ (often on the first page you will see). This displays courses that are close to starting and have high booking numbers, but where places are still available.

If you need more information than is provided by clicking on the relevant title on your course provider’s Maxcourse website, please contact the course organiser directly.
Most courses have an ‘Add to waiting list’ option when you click on the course title to see further details. Alternatively, please try filtering by subject and time period within the ‘Course list’ page to find additional courses. If no further courses are showing, please contact your course provider.
Courses will be listed on your course provider’s Maxcourse website. You can register (and pay for chargeable courses) there. You may also be sent a link to courses you might be interested in. If so, please login to your course provider’s Maxcourse website prior to clicking on the link.
You will find a ‘Forgotten password’ link on the ‘User login’ page. Please click on this link to reset your password.

Please login to your course provider’s Maxcourse site and there is a section called ‘My Courses’. Your CPD certificates are downloadable from here.

You may need to complete your course evaluation to gain access to the certificates, so please check for any emails from your course provider.

If you’ve followed these steps and they’re not there, and you expected them to be, then please contact your course provider.