Top tips for course delegates

Maxinity provides the software through which you book courses (Maxcourse).

This means that we are not directly involved in the organisation of those courses ourselves.

We have tried to answer some of the questions we get asked most frequently below. However, if we have not covered your specific question then please contact your course provider directly.

Course delegate FAQs

All upcoming courses should be listed on your course provider’s Maxcourse website. You can find a list of all potentially relevant courses under ‘Course list’ where courses can be filtered by location, subject and the date of the course.

There is also a useful area called ‘Courses of interest’ (often on the first page you will see). This displays courses that are close to starting and have high booking numbers, but where places are still available.

If you need more information than is provided by clicking on the relevant title on your course provider’s Maxcourse website, please contact the course organiser directly.
Most courses have an ‘Add to waiting list’ option when you click on the course title to see further details. Alternatively, please try filtering by subject and time period within the ‘Course list’ page to find additional courses. If no further courses are showing, please contact your course provider.
Courses will be listed on your course provider’s Maxcourse website. You can register (and pay for chargeable courses) there. You may also be sent a link to courses you might be interested in. If so, please login to your course provider’s Maxcourse website prior to clicking on the link.
You will find a ‘Forgotten password’ link on the ‘User login’ page. Please click on this link to reset your password.

Please login to your course provider’s Maxcourse site and there is a section called ‘My Courses’. Your CPD certificates are downloadable from here.

You may need to complete your course evaluation to gain access to the certificates, so please check for any emails from your course provider.

If you’ve followed these steps and they’re not there, and you expected them to be, then please contact your course provider.